Computer Support
WComputer or IT Problem
Our experienced Technicians and Computer Engineers can help you fix it. Often we can fix the problem over the phone (via the Internet) and we’re happy to come out and see you too.
Here’s a list of the main areas where Teknowledge can help:
-The Blue screen of 'death'
-Email and Internet issues
-Computer system crashes and lock-ups.
-Speed issues (computer running slowly)
-System fine-tuning (if it doesn’t respond well)
-Lost data retrieval
Experience and expertise
To help you achieve your business goals and objectives faster. Whether you have a small issue or a big project, we can help. After all, we first must gain an understanding of your situation before we can advise you properly. Call us on 01923 591497 or make contact by email when you're considering any IT moves, from advice through to upgrading your business computer software or hardware tools, we can help. Get specialist advice on the right hardware, software or Network configuration for your particular situation.
Computer / I.T. System Set up and Service
Call us when you don’t have the time, skills or inclination to install and configure your new computers or servers with all the necessary business software, virus protection, SPAM rules, firewalls and so on.
Often computers are only operating at half their potential speed and efficiency after just one year of use. Changing this situation will often take an experienced Teknowledge engineer less than 60 minutes without adding any more RAM (the memory that you use to run all software and the files you have open) or other software to your computer. Computers are often clogged up with unused or unnecessary files collected unwittingly while browsing the Internet.
An experienced Teknowledge technician can solve this problem quickly resulting in an increase in your computer’s performance, a lowering of your stress levels and will give you a faster computer that’s a whole lot more pleasant to use.
Business Services
Networking & Servers
There is a great deal of I.T. know-how and expertise required when selecting, configuring, repairing, managing or maintaining Servers and Networks. Add our I.T. experience to your team and you can relax in the knowledge that we’ll set you up right and keep a constant eye on your business systems to ensure they’re always operating at optimum levels.
Here’s a list of the main areas Teknowledge can help your company with:
- Your Server is not responding or turning on
- Network trouble-shooting
- Network Audits, maintenance and fine tuning
- Planning your Network (for current and future needs)
- Network set-up incl. supply of suitable technology
- Arranging and over-seeing cabling installation
- Network server configuration-Optimum performance
- Training in Network / Server use and management
- Regular Network maintenance (remote and on-site)
- Regular System management for optimum efficiency
- Supply of Servers, software and configuration
- Regular Server management incl. reconfiguration
- Server trouble-shooting remote or on-site
- Server Audits, maintenance and fine tuning
I.T. Projects
We can provide I.T. Project Mentoring or manage the full project on your behalf, meaning we would do all the I.T. thinking, planning and co-ordinating for you and keep you informed of progress all the way.
Often a business project will involve adding new hardware or software, changing or moving existing computers, servers, networks and other technology elements such as telephone and data systems. We have experienced I.T project managers who can co-ordinate all the I.T. aspects of your project, for you.
Some of the typical projects that Teknowledge deal with are:
-Business Relocations.
-Server consolidations (improving Server system efficiencies) and upgrading.
-Transition to new technologies.
-Establishing Remote access to systems
-Joining remote sites and branches via VPN
-New Business or Branch I.T. set up
Other Services
Viruses, SPAM, Spyware & Security
Protect your business from Viruses, Spam,Spyware and other threats and hassles by taking advantage of our extensive experience in minimising or preventing the risks.
Spyware and Spam aren’t always malicious but the time they waste business people is estimated to cost thousands of dollars a year in lost productivity to businesses.
With a greater number of undesirables intent on using the Internet to gain unauthorized access to valuable and commercially sensitive business information ,it is more important than ever to have the most up-to-date protection in place on your business computers and network systems. It's generally not expensive, however it is sensible to invest in the right security.
Here’s a list of the main areas we can help:
-Removal of Spyware and any other malicious or unnecessary files stored on your computers
-Virus checking software installed, configured and updates maintained
-Virus containment and destruction
-Audits and investigations for security and system integrity
-Firewalls installed and maintained
Office Relocations
Dismantling, moving and re setting up a number of computers or a full network of servers and work-stations is not a job for the faint hearted. Making a physical move is often a good time to have a specialist computer / I.T person come in and double check that there isn’t a better or more cost effective way to run areas of your business using technology. Buying an hour or two of our time is always a prudent investment. And if you need help with the physical set-up of your I.T. systems we’ll naturally be only too pleased to take care of that for you too.
Hardware and Software
We can help you choose the right software and hardware. Getting the correct mix for your unique needs generally takes a lot of research which can be a little confusing, very time consuming and mistakes can easily be made. We can speed up the process considerably, often saving you from over-spending on unnecessary or ill-suited technology. With Teknowledge you will get genuine advice that we would give if we were advising our closest friends.